FOR WARRANTY SERVICE, DO NOT RETURN TO PLACE OF PURCHASE.
Contact NervePlate At (904) 906-3783 or Complete The Form Below For Return Authorization.
The NervePlate is designed for patient in-home use and has a 1-year warranty for manufacturer defects.
NervePlate will pay for return shipping, repairs or a replacement unit and ship unit back to customer within this 1-year period if the unit is defective.
Warranty begins from the manufacture date on the bottom of the plate OR from the customer’s purchase date (customer MUST have proof of date of purchase), whichever is most recent.
The warranty covers parts, labor and shipping. User abuse or damage is not covered under the warranty.
An extended warranty is available for purchase on our website and must be purchased within 1 year of the manufacture date on the bottom of the plate OR from the customer’s purchase date (customer MUST have proof of date of purchase), whichever is most recent.
The extended warranty covers 2 additional years of coverage, parts, labor and shipping. User abuse or damage is not covered under the warranty.
Warranty Assistance
If your NervePlate is in need of warranty work, please complete this form and we will contact you within 48 hours to assist you.
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